FAQs

 

Where is my Order?

To check the status of your order, please go to ‘My Account’ and check your order details. For tracking your order, please copy your tracking id we sent you in your provided email and paste it in https://trackcourier.io/ and check your order shipping status. If you are unable to find the status, please Whatsapp us at 7738078929

How do I return an order and when should I do so?

For this, please refer to our return and refund policy here https://sparkleandshine.club/pages/return-and-refund-policy

In which mode will I get my refund?

The balance amount will be refunded to the same account from where the payment had been made. In the case of COD, the difference will be transferred to the bank details shared by you with our customer representative. Bank Details will have to be sent from the registered email address or mobile number onl

How many days will it take for the refund to reflect in my account?

It’ll take around 7 to 10 business days for the refund amount to reflect in your account.